Cartier Ballon Bleu de Cartier
We regularly dispatch to the following countries:
Austria, Belgium, Australia, Canada, China, Czech Republic, Cyprus, Denmark, Finland, France,
Germany, Gibraltar, Greece, Hong Kong, Hungary, India, Ireland, Italy, Luxembourg, Malaysia, Malta,
Monaco, Netherlands, Norway, Poland, Portugal, Saudi Arabia, Singapore, South Africa, Spain,
Sweden, Turkey, UAE, United States
If you require dispatch to a country not in this list, please contact us by telephone or e-mail.
Deliveries in some countries may be subject to customs delays. Please contact us if you have notreceived your order within 10 working days.
Shipping Countries: United Kingdom (UK)
Ready to ship in 1 business day from United Kingdom (UK)
Last Postage Dates by Delivery Options
For Standard Delivery, orders must be placed before 2pm
For Next Day Delivery, orders must be placed before 2pm
For Guaranteed Saturday Delivery Orders must be placed before 12noon on Friday
All items under £60 ordered before 16:00(GMT) up to are dispatched on our Tracked service, you Will need to pay for the next day delivery to get it for the next day All orders over £60 will be dispatched on our Royal Mail Special Delivery Service which is guarantee On the next working day before 4pm.
We deliver to addresses in the United Kingdom, including the Channel Islands and BFPOs, and arange of countries worldwide.
Dispatch Type Delivery Time Cost
International Delivery under £150
3-10 working days £5.95
We regularly dispatch to the following countries:
Austria, Belgium, Australia, Canada, China, Czech Republic, Cyprus, Denmark, Finland, France, Germany, Gibraltar, Greece, Hong Kong, Hungary, India, Ireland, Italy, Luxembourg, Malaysia, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Saudi Arabia, Singapore, South Africa, Spain, Sweden, Turkey, UAE, United States
If you require dispatch to a country not in this list, please contact us by telephone or e-mail. Deliveries in some countries may be subject to customs delays. Please contact us if you have notreceived your order within 10 working days.
How to Return an Item
Items must be returned in their original packaging and with all booklets, guarantees and product tags if they are attached.
Please remember to include your order number, so that we can track your order on the system. We shall contact you by phone or email to ascertain the reason for return. If we do not hear back from you within 20 days we reserve the right to either return the item to you or, if the item qualifies, process a refund minus a £10.00 administration fee. Returns should be sent via an insured and traceable method, such as Royal Mail Recorded or Special Delivery, as we cannot be held liable for any items which go missing in the post and do not reach us. If you use Royal Mail Recorded or Special Delivery then you can check to see if we have received your parcel on the Royal Mail website's ‘track and trace' facility. If a parcel does go missing and never reaches us, it is your responsibility to claim for the item from Royal Mail or the courier used. Please note that if you do not pay enough postage for the parcel and we have to pay a fee to take receipt of it, then we shall deduct that amount plus a £10.00 administration fee from any refund.
Please allow up to 5 working days after receipt for all refunds and exchanges to be processed.
Please send all returns to the following address: to be given on request
Our Refunds Policy
When we receive a product returned to us for refund and are satisfied with its condition and the reason for return, we will process a refund for the full amount that was paid for the item in the same form of payment, and account, originally used for the purchase. If you have not received your refund within 7 working days of us receiving your product, then please contact us at [email protected] for assistance. If we have agreed to refund the postal cost incurred returning a product to us, this will be done in the form of a cheque.
If you return an exchanged item for a refund then we reserve the right to charge an administration fee of £10.00 to cover our extra postage costs.
This refunds policy does not affect your statutory rights.
OUR EXCHANGE POLICY
We will happily exchange your item as long as it is returned in pristine condition and satisfies the criteria for returning an item as outlined above. In the return form accompanying your unwanted items, we would ask you to include details of which item you would like to exchange it for and also your contact details so we can contact you if necessary. If there is any extra charge to pay, we will contact you so that payment can be made over the phone.
If there is a partial refund due then this will be credited back onto the card used for the original transaction. If you are exchanging for an item of lower value then we reserve the right to add an administration and postal fee to the price of the replacement item. If this is the case, we shall contact you to inform you of this. This exchange policy does not affect your statutory rights.
FAULTY ITEMS In the unlikely event that your product develops a fault within a short and reasonable period from receipt then you can return it to us and, if we find it to be faulty we shall exchange it for you. If however, the fault is due to excessive wear or accidental damage you will not be eligible for an exchange. If it is found to be faulty we shall also refund your postal expenses in the form of a cheque. Please note we cannot make any concrete promises to exchange an item, or issue a postal refund until we have seen and assessed the item.
- Store Name: Wrist Works Jewellery
- Vendor: Wrist Works Jewellery
- Address: London
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If you need to return an item that was bought from a vendor on Black Bronze Shopping Mall you’ll need to return it directly to the vendor. Please review their returns policy